Chapter III: Selecting Names / Voucher Issuance


Section J: Denials

  • Denials of Assistance to an applicant may occur when:
    1. The applicant fails to respond to initial correspondence when their name is pulled from the waiting list;
    2. The applicant fails to provide required documents;
    3. The applicant or family actions are unacceptable to MSHDA contracted agents or staff;
    4. The applicant fails the required screening(s);
    5. The applicant fails to sign required authorizations and consent forms;
    6. MSHDA denies or withdraws a voucher; or
    7. MSHDA refuses to enter into a HAP Contract.
  • Refer to Policy and Procedures Manual (PPM) Chapter V, Denials for more information on denials.
  • Informal Review procedures provide a means to resolve applicant disputes with MSHDA or if applicable, to correct errors. In all circumstances when a decision affects eligibility or assistance, families must receive notification of their right to an Informal Review. Informal Reviews apply only to applicants.
  • See Chapter XXVI, Informal Reviews, Mediations, Informal Hearings, for more detailed information regarding the Informal Review process.

(Effective December 1, 2003)