Chapter III: Selecting Names / Voucher Issuance
Section J: Denials
- Denials of Assistance to an applicant may occur when:
- The applicant fails to respond to initial correspondence when their name is pulled from the waiting list;
- The applicant fails to provide required documents;
- The applicant or family actions are unacceptable to MSHDA contracted agents or staff;
- The applicant fails the required screening(s);
- The applicant fails to sign required authorizations and consent forms;
- MSHDA denies or withdraws a voucher; or
- MSHDA refuses to enter into a HAP Contract.
- Refer to Policy and Procedures Manual (PPM) Chapter V, Denials for more information on denials.
- Informal Review procedures provide a means to resolve applicant disputes with MSHDA or if applicable, to correct errors. In all circumstances when a decision affects eligibility or assistance, families must receive notification of their right to an Informal Review. Informal Reviews apply only to applicants.
- See Chapter XXVI, Informal Reviews, Mediations, Informal Hearings, for more detailed information regarding the Informal Review process.
(Effective December 1, 2003)