Housing Voucher Programs - Policy and Procedures Manual

Chapter II Sections

1. Opening A Waiting List
2. Outreach
3. Application Distribution Procedures
4. Application Review Procedures
5. Waiting List Placement Procedures
6. Notice of Application Acceptance Procedures
7. Waiting Lists for Special Programs
8. Enter Data in Elite
9. Printing the Waiting List
10. Ranking Applications
11. Changes While on the Waiting List
12. Waiting List Pulls
13. Removing Applicant Names from Waiting List
14. Purging/Updating Waiting List
15. Closing an Open Waiting List
16. Cross Listing Notice for MRP/SRO
17. Application Maintenance
18. File Retention
19. Portability
20. Special Admissions
21. Applicable Forms List

Chapter II: Waiting List Management

Section N: Purging/Updating the Waiting List

• To keep waiting list data current, the waiting list should be updated on an as-needed basis. An up-to-date waiting list minimizes the number of “no-shows” and ineligible determinations, and helps prevent delays in leasing activities.
• Waiting lists must be updated if they contain applications over two years old.
• For large counties with large waiting lists that are seldom open, exceptions to purging the entire waiting list may be discussed with the assigned RS.
• Send each applicant a MSHDA 155. Allow 14 days for a response. Note on the Application that a “MSHDA 155 was sent on xx/xx/xx date.”
• If a completed MSHDA 155 is returned, retain the name on the waiting list. If applicable:
  1. Send a 1634a noting any changes.
  2. Update Elite with appropriate changes.
• If a MSHDA 155 is returned “addressee unknown” or “return to sender”; or a response is not received within the 14-day period, send a MSHDA 1634b, record the action on the Application and remove the name from the Elite waiting list. (See the Elite User Guides for instructions). The removal should be carefully documented to prevent any disputes. If the letter is returned because the addressee couldn't be located, it is recommended the returned letter be placed in the file.