Housing Voucher Programs - Policy and Procedures Manual

Chapter XVII Sections

1. Request for Reasonable Accommodation
2. Eligibility
3. Accommodation Requests During Application Process
4. Verification of Disability
5. Approval or Denial of a Request
6. Possible Reasonable Accommodations
7. Conservator/Guardianship
8. Forms Listing

Chapter XVII: Reasonable Accommodation

Section E: Approval or Denial of a Request

• The HA will provide a written decision to the person requesting the accommodation within 14 calendar days after receipt of verifying documents. A request for reasonable accommodation may be denied if the request was not made by or on behalf of a person with a disability; there is no disability-related need for the accommodation; or a qualified health care provider does not provide verification of the need for the reasonable accommodation.
• A request may be denied if MSHDA finds that the requested accommodation creates an undue administrative or financial burden or would fundamentally alter the nature of our HCV program. In these cases, MSHDA will deny the request and/or present an alternate accommodation that will still meet the need of the person. An undue administrative burden is one that requires a fundamental alteration of the essential functions of MSHDA (i.e., waiving a family obligation). An undue financial burden is one that when considering the available resources of the agency as a whole, the requested accommodation would pose an unreasonable financial hardship on MSHDA.
• A participant who is denied an accommodation or feels that the alternative suggestions are inadequate may request an informal hearing to review the decision.